How can we help you?

Frequently asked questions​

HomeFAQ

Shopping with us

What types of car parts do you sell?

We specialize in quality used car parts such as body panels, lights (headlights, taillights), mirrors, and interior trims. No engine or major mechanical components.

Are your parts new or used?

All our parts are carefully sourced used parts in great condition, tested for functionality and inspected before listing.

 

Do you offer warranties on parts?

No, we do not offer warranties. However, we do thoroughly check each item before it is listed to ensure it meets our quality standards.

 

How can I order a part?

Simply browse or search for the part you need, add it to your cart, and proceed to checkout. If you can't find your part, contact us—we might have it in stock but not yet listed online.

 

Do you offer trade or bulk discounts?

For panel beaters, wreckers, or repeat customers, please get in touch—we’re happy to discuss wholesale or trade pricing.

After sale support

Can I return a part if it doesn’t fit my car?

Please make sure to double-check compatibility before purchase. We accept returns only if the item was incorrectly described.

 

Do you ship Australia-wide?

Yes, we offer reliable shipping across Australia with tracking included.

 

Can I pick up my part in person?

Yes, local pickup is available from our Brisbane location. Just choose the pickup option at checkout.

 

My order hasn‘t arrived, please help?

Please check your order confirmation to ensure you are expecting the item before contacting us. It’s alway worth remembering, that if you placed the order past 3pm it will take an extra working day. Please also ensure you keep your phone handy as it’s possible a courier may be in touch to ask for more detailed directions. You’re more than welcome to call us and we can investigate if there is a reason for the delay. See our contact details (right) for phone number and opening hours.

Product help

How do I know if a part fits my car?

Each listing includes car make, model, and year compatibility. If you're unsure, contact us with your VIN or car details, and we’ll help you confirm.

 

Can’t find what you’re looking for? Call us now on 0400 000 000 or